SHIPPING INFORMATION

Deliverable areas：

EU(apart from Cyprus & Malta), UK, the United States (apart from Alaska), Canada.

Free shipping on all orders.Taxes are covered by DUOTTS.

The order delivery time is divided into two parts: .

●Processing time:
Normally, processing takes 1-2 working days.
Occasionally a product in your order is so popular that it is just sold out.
It will take us a further 1-2 working days to restock it. The processing time in this instance will be 3-4 working days.
●Shipping time:
For orders from Europe：
we will ship from our warehouse in Poland. 3-7 working days for delivery.
For orders from North America：
we will ship from China. 30-50 working days for delivery.

Order Confirmation:

●After placing an order, you will receive an order confirmation email. This means that we have authorized your credit card to make the purchase and are preparing your order for shipping.
●Once we receive your order, we will automatically contact our warehouse to confirm that it is in stock and ready to ship immediately.
●If your item is backordered or unavailable, we will contact you by email.
●If your item can be shipped immediately, we will submit the shipping order.
If you have any other questions about the ordering and shipping process, please feel free to email us at support@duotts.com.
Note: Affected by Covid-19, there will be some delay on the delivery.