TERMS & CONDITIONS

OVERVIEW

This website is operated by DUOTTS. Throughout the site, the terms “we”, “us”, and “our” refer to DUOTTS. DUOTTS offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (1) transmissions over various networks; and (2) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We do not guarantee that the information available on this site is accurate, complete, or current. The materials provided on this site are for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources.

Any reliance you place on such materials is strictly at your own risk.

This site may include certain historical information which is necessarily not current and is provided solely for your reference.

We reserve the right to modify the content of this site at any time, but we have no obligation to update any information. It is your responsibility to monitor changes to the site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service, or any part thereof, at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. Such products or services may be offered in limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display product colors and images as accurately as possible. However, we do not guarantee that your device’s display will accurately reflect the true color of any product.

We reserve the right, at our sole discretion, to limit sales of products or services to any person, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis.

We reserve the right to limit the quantities of any products or services offered.

All product descriptions and pricing are subject to change without prior notice.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order for reasons including but not limited to product or service availability, errors in the description or price, or suspected fraud.

We may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, credit card, billing address, or shipping address.

If we cancel an order, we will attempt to notify you using the contact information provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such information, including email address, credit card numbers, and expiration dates, to facilitate the completion of your transactions and communication with you.

Please refer to our Returns Policy for more information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control or input.

Such tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind, express or implied, including any endorsement by us.

We shall not be liable for any damages or losses arising from your use of optional third-party tools.

Your use of any optional tools offered through the site is entirely at your own risk and discretion. You should review and approve the terms under which the relevant third-party provider(s) offer these tools.

Future releases of new services or features, including new tools and resources, shall be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our Service may contain links to third-party websites or services that are not owned or controlled by us.

We do not control or endorse these third-party sites and make no representations regarding their content, accuracy, or reliability.

We are not responsible or liable for any damages or losses caused by your use of any third-party websites or services.

You should carefully review the terms and privacy policies of any third-party sites before engaging in any transactions or interactions.

Complaints or concerns regarding third-party products or services should be directed to the respective third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit any comments, feedback, suggestions, or other materials to us, whether solicited or unsolicited (“Submissions”), you grant us a perpetual, irrevocable, royalty-free, worldwide, fully sublicensable right to use, reproduce, modify, publish, translate, distribute, and display such Submissions in any media.

You acknowledge and agree that we have no obligation to keep any Submissions confidential, to pay compensation for any Submissions, or to respond to any Submissions.

We reserve the right, but are not obligated, to monitor, edit, or remove any Submissions that we determine, in our sole discretion, to be unlawful, offensive, defamatory, obscene, infringing, or otherwise objectionable or in violation of these Terms.

You represent and warrant that your Submissions do not violate any third-party rights, including intellectual property or privacy rights, and do not contain malicious code.

You are solely responsible for the content of your Submissions, and we disclaim all liability in connection with your Submissions.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our site is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site or Service is inaccurate at any time, without prior notice (including after you have placed an order).

We undertake no obligation to update, amend, or clarify information on the Site or Service except as required by law.

No specified update or refresh date on the Site or Service should be construed as an indication that all information has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you agree not to use the Site or Service:

for any unlawful purpose;
to solicit others to perform or participate in unlawful acts;
to violate any applicable laws, regulations, or ordinances;
to infringe upon or violate the intellectual property rights of others;
to harass, abuse, threaten, defame, or discriminate against others;
to submit false, misleading, or fraudulent information;
to transmit viruses, malware, or any other harmful code;
to collect or track personal information of others without consent;
to spam, phish, pretext, spider, crawl, or scrape;
for any obscene or immoral purpose; or
to interfere with or circumvent the security features of the Site or Service.

We reserve the right to suspend or terminate your access to the Site or Service for violation of any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided on an “as is” and “as available” basis, unless otherwise expressly stated by us. We make no representations, warranties, or conditions of any kind, either express or implied, including but not limited to implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall DUOTTS, its parent, subsidiaries, affiliates, directors, officers, employees, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages—whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any product procured through the Service, or for any other claim related in any way to your use of the Service or any product.

This includes, but is not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content or product posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless DUOTTS, its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

your breach of these Terms of Service or the documents they incorporate by reference;
your violation of any law or the rights of any third party; or
your misuse of the Site or the Service.

This indemnification obligation shall survive the termination of these Terms of Service and your use of the Service.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable for any reason under applicable law, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us in writing that you no longer wish to use our Services or when you cease using our website.

We reserve the right, in our sole discretion, to terminate this agreement at any time and without notice if we believe that you have failed to comply with any term or provision of these Terms of Service. Upon termination, you shall remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or in connection with the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting such updates and changes to our website. It is your responsibility to periodically review our website for any modifications. Your continued use of or access to our website or the Service following the posting of any changes constitutes your acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to us at:

Support Email: miya@duotts.com

Business Email: roy@duotts.com