Contact Us

Attention: Due to high demand, response times are slower than usual. Please be patient as we work to address your request as quickly as possible.

Our customer care team is available Monday through Friday from 8:00 am to 5:00 pm PST to handle all email inquiries submitted via the form below.

In order to claim the warranty, you need to provide visual (pictures and videos) evidence of the defects. Such evidence should be sent to our email suzy@duotts.com along with relevant text information.

Support E-mail: miya@duotts.com
Business E-mail: chloe@duotts.com